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Online Services - Forgot My Password

  1. To reset your password enter the email you use to login to your account
  2. Enter the confirmation code emailed to you
  3. Enter your new password


To access Online Services you will need to have registered for an account with the Department or have a registered AUSkey.

  • If you don't have a user account, you can create an account

  • Alternatively you can use your AUSkey which allows you to access Online Services. If you don't have your AUSkey, get started by registering for AUSkey